rmercer's blog


Feedback keeps you sharp. All professionals should be thankful for authentic and well-meaning feedback. It’s a way to gauge our performance, impact, and influence. Good or bad feedback is useful, when it comes from someone we respect. Companies pay $millions to research what their customers are thinking, and yet, as consultants we often get feedback for free. We ask our clients and our partners: •How do you think that went? Any feedback? •I was thinking about ABC approach, what are your thoughts? •Do you think we should run it by XYZ, or is it okay to send out by ourselves?

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